T&C
TERMS AND CONDITIONS OF SALE
The following terms and conditions apply to all sales transactions (goods and services) with Marco Beverage Systems Ltd. Placing an order indicates your acceptance of these terms and conditions. Please read them carefully.
PRICES
All prices quoted are subject to revision at any time. Prices shown in our Price List are exclusive of Value Added Tax.
Delivery, Installation or connection with supplies is charged as extra.
If due to an error or omission the price published for the goods is wrong (whether or not the order has been confirmed) Marco reserve the right to make adjustments to the price. We will inform you of the correct price and give you the opportunity to cancel the order.
CARRIAGE
Where carriage is chargeable it is shown on your Quotation, Order Acknowledgement and Invoice.
DELIVERY
Promise of delivery is made in good faith but without obligation of penalty or guarantee. Deliveries may be delayed for many reasons beyond our control.
DAMAGE
Damage to goods must be notified to us and to the Carrier within 48 hours of delivery otherwise no claim can be accepted. Goods on arrival should be examined unless signed for “Unexamined”. In the event of damage, a note describing the damage should be entered on the consignment note and the goods and packing material should be held for inspection by the Carrier.
Damaged goods cannot be credited or replaced if used.
LOSS
Loss of goods in transit must be reported to us within 5 days of advice of dispatch.
SPECIFICATION
We reserve the right to alter designs, construction or materials or our standard catalogue lines at any time without notice.
ACCOUNTS
A credit account may be opened if agreed and upon production of a Banker’s and two trade references.
Where no account exists, goods will be despatched on receipt of payment against a pro-forma invoice.
PAYMENT
Payment against account is strictly 30 days nett from invoice date.
The right is reserved to charge interest at the rate of 1.5% per month for each month payment is overdue.
Failure to comply with your credit terms may result in your account reverting to a “CASH” account.
Credit terms are clearly marked on invoices and statements.
Any queries on invoices, including requests for proof of delivery, must be submitted by email to credit control [email protected] within 7 days of date of invoice.
Senders bank charges must be covered by sender. Please ensure that your customer account number is recorded on payments for identification. Please ensure a remittance is sent to [email protected] for payments so allocations can be applied correctly.
WEBSITE PAYMENT
All credit card payments via our website are entered on a secure webserver via Stripe. All transactions are secured using SSL. No card details are entered or saved on our website, Stripe handles all transactions
via their secure payment gateway. Stripe uses a range of secure methods such as fraud screening, I.P address blocking and 3D secure.
Stripe will process your payment on our behalf. As a result, we do not hold any of your card details on our systems. Full details of the Stripe privacy and security policies can be found on their website at https://stripe.com/ie/privacy
CANCELLATIONS
Orders made to customers own specification cannot be cancelled after manufacture has commenced.
There is a 15% restocking charge on all standard products “Incorrectly Ordered”. Additional carriage will be charged if the goods require collection. Cancellations must be made by email.
RETENTION OF TITLE
All goods are sold on the understanding that the title of the goods does not pass to the purchaser until such time as any debt to Marco Beverage Systems by the purchaser has been discharged in full, regardless of whether the debt is associated with the present transaction or otherwise.
GUARANTEE
We undertake to replace, free of charge, any piece of equipment, or part thereof, which is found to be faulty in material or workmanship within 24 calendar months of the date of dispatch from our works; fair wear or tear, misuse or damage caused by faulty installations by other contractors excepted. All goods subject to claims under this guarantee must be returned to us for inspection. We cannot accept liability if repairs, or attempted repairs, have been made to equipment prior to our inspection or for equipment/ parts damaged due to limescale build up. This guarantee is extended only to goods of our manufacture. Component parts which are incorporated into our products and which are not of our making are subject to guarantees of the manufacturers of those parts. Our liability is limited to the repair or replacement of goods and not to incidental damage or expense caused by the alleged defect.
LIMESCALE
Hard water can create limescale in boilers. It is your responsibility to check your area for water hardness and take the appropriate action to protect and maintain the equipment. In such areas it is essential that a Scale Reduction System be installed and regularly maintained by you. Service calls resulting from limescale build up are not covered by warranty.
USE OF PRODUCTS
The siting and use of Marco products is the responsibility of the purchaser and user. Marco takes no responsibility for damage caused by inappropriate siting or use of our products.
PERSONAL DATA
All personal data is stored securely in accordance with the principles of the General Data Protection Regulation. Marco acts as a controller of your personal data. We take your privacy very seriously and we’ll only use your personal information to fulfill our contract obligations with you. We collect only the data that’s necessary for that purpose. Marco does not store any sensitive personal data about you. If you apply for a credit account, your details may be shared with the companies you provided us as trade references. Our Privacy Statement can be found here.