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FAQs


FAQs


 

  • Q: Is limescale build up covered under warranty?
  • A: As per all catering equipment manufacturers limescale build up is not covered under warranty.
  • Q: What is the power requirement for a Marco machine?
  • A: A 2.8kW machine needs single phase 13Amp, a 5.6kW needs single phase 30Amp, a 8.4kW needs three phase 48Amp.
  • Q: What is the required water connection for a Marco machine?
  • A: Our standard water connection hose requires a ¾ inch BSP male (washing machine) connection to connect to a normal mains water supply. Fitting a shut-off valve to this connection is recommended.
  • Q: Can Marco install machines?
  • A: Yes. Prices can be quoted and are site specific.

 

Guide to flashing lights

No of flashes

Symptom

Action required

2 Water level below elements. (Normal when machine first fills) Check water pressure. If this is OK then drain down machine. Clean low level probe. If problem reoccurs call service agent.
3 Temperature sensor failure (o/c) Call service agent
4 Water not heating Call service agent
5 Temperature sensor failure (s/c) Call service agent
6 Machine not filling Check water pressure. If ok, turn machine off and on again. If problem reoccurs call service agent